Refund policy

Return & Refund Policy

Thank you for shopping with us! We want you to love your purchase, but we understand that sometimes a product might not be the perfect fit. Because we source our products from multiple specialized suppliers, our return windows vary depending on the specific item.

1. General 15-Day Return Policy

For eligible items, if for any reason you are not happy with your purchase, you may return the item(s) within 15 days of receiving your order.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Exceptions: Please note that monogrammed, personalized, special-order items, and items damaged through normal wear and tear are strictly not eligible for return.

2. Final Sale / Non-Returnable Items

Certain items on our store are explicitly marked as "Non-returnable and non-exchangeable" on their product pages.

• These items are final sale.
• We cannot accept returns, exchanges, or offer refunds for these specific items unless they arrive damaged or defective upon delivery.

3. Damaged or Defective Items

If your item arrives damaged or defective, please contact our support team within 48 hours of delivery with photo proof, and we will gladly arrange a replacement or a refund, regardless of the item's standard return policy.

How to Start a Return

To initiate a return for an eligible item, please contact us at contact@digitaltechstuff.com with your order number and the details of the item you wish to return.